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Water Intrusion / Cause & Origin

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What They’re Saying

Matthew Booth was amazing!We were recommended Sleuth Inc, after other companies couldn’t find the source of our leak. What an amazing experience! Matthew was extremely informative, thorough, and fast! Thank you again :)

Rachael Mack

02:01 30 Nov 22

Had had others use Sleuth for the same problem. Now I needed them and they did a excellent job!!! Fixed the problem after a spot on location detection temporarily for the plumber to fix permanently. I would recommend to anyone needing this type of service.

Shawn Nespor

19:37 29 Nov 22

He was wonderful. Great service

Michael Bell

19:32 29 Nov 22

Kevin Parker arrived on time for a preset appointment. Our insurance company sent him out to find a water leak behind our shower. He performed several pressurized tests of our plumbing and drain system. Within a short time he determined the leak location inside a wall. He is a very professional and knowledgeable technician. We were appreciative of his thoughtfulness of our household cleanliness as he pulled his shoes at the door and wore his sox while working in our house. I will definitely suggest Sleuth Leak Detection to anyone who needs their help and tell them to ask for Kevin to respond.... Thanks Markread more

Mark Thompson

15:29 29 Nov 22

After using another leak detection company with no results we were advised to use Sleuth. So glad we did! Sleuth answered the phone on late Sunday eve and scheduled an appointment for us the next day. The two techs, Bobby and Phillip, were very professional and persevering in their efforts to find a leak in our house /yard which was resulting in high water bills. After much testing inside and external to the house they identified the problem as an atypical county water / well water tie in on our newly installed back flow valve. Again, this was a very unusual occurrence and had it not... been for Bobby's experience and perseverance we would still have an unresolved issue. Sleuth has our deep gratitude and highest recommendation.read more

Robert Shehorn

14:59 29 Nov 22

Great service, quick analysis of leak location, quick carpet and furniture moving, hole in the floor and found the leak. Very nice crew. Thank you!

Carolyn Johnson

21:02 25 Nov 22

Found leak in irrigation system valve that no one could. Matthew is a valued asset to your company. Don’t lose him.Thanks Matthew.

D.J. McLoughlin

15:00 25 Nov 22

Bobby and Phillip found the leak under my flooring right away. They were very thorough and professional and explained things in an easy way to understand.

Marla Reid

22:59 23 Nov 22

Technician was very thorough and helpful. Provided great information.

Jimbolaya!

15:35 23 Nov 22

Very nice guys, professional, did a great job locating the leak and kept me informed the whole time as to what they were doing and what they found. Thank you 🙏

Dianne Jackson

21:14 22 Nov 22

Sleuth Inc, I will definitely recommended very Professional and Matthew Booth was on time-was really nice person and fast.Thanks again.

Mary Munoz

16:52 22 Nov 22

Matthew from Sleuth Leak Detection was friendly, professional and competent. He quickly found the source of my problem that had eluded two plumbers. I highly recommend their service

Sheila O'

15:36 22 Nov 22

They were very helpful and respectful

Donna Erickson

22:10 21 Nov 22

Met Jay out on my marina property before 4am on a Saturday and he found a leak that other companies had not been able to locate precisely. Took him all of 20 minutes to locate bust through 5 inch concrete and pinpoint the exact location. I will never use another leak detection company and will likely always ask for Jay. Total professional!!

Jake Kuhn

14:47 21 Nov 22

KEVIN is the best. He was so thorough and efficient - will never use anyone else! Amazing company through and through and can actually get a real person to talk to and text with. Kevin even came back a second time just to make sure and went out of his way to coordinate service with other providers. A+++++

Angela E McTammany

22:12 19 Nov 22

Matt did a great job. Found a leak we were looking for right away and wasted no time. Excellent service!

gummywormz

22:36 18 Nov 22

Ryan was my tech. He did a fantastic job of detecting the leak. He arrived early, super courteous, totally professional. My fav tech for any future sleuthing!

Kathryn Zebouni

20:13 18 Nov 22

Incredible job 👍 10 stars for sleuth leak detection they did a amazing job. They found the leak where other professional couldn't.and it was found in minutes.gave us peace of mind knowing were the leak was coming. Thank you so much.

victor gomez

18:26 18 Nov 22

Sleuth was recommended by my plumber. Matthew came out and immediately diagnosed my problem and that it wasn’t a leak. He was very personable and offered advice on how to solve my water problem. They were a great company to work with

Anne Campbell

17:40 18 Nov 22

Fast accurate services and the person who helped me (Tyler) really loved his job. He knew what he was doing and genuinely enjoyed helping me get to the root of the problem.

A Morales

17:32 18 Nov 22

Very thorough, knowledgeable professional, compassionate. He is a keeper.

Merilyn Francioso

15:21 18 Nov 22

Tyler was very experienced in leak detection and very professional.Would certainly recommend.

Mike Luis

14:07 18 Nov 22

He was so professional and very knowledgeable and found the leaks within 20 minutes I would use them again

Jeremy Combs

23:10 17 Nov 22

Rug in daughters bedroom wet. Technicians came out and found where the water was coming in very quickly. They were very polite and efficient.

Christine Lindner

16:39 16 Nov 22

Matt was so amazing, he went above and beyond to ensure my house was fixed with little damageHe is the best the company is the bestUse them please

Charlene Hayhurst Sephton

14:51 16 Nov 22

Kevin Parker with Sleuth was fantastic. He was thorough, took his time and explained the process clearly and determined the root cause which was missed by our plumber.

Jordan Meyer

21:09 15 Nov 22

Kevin was great! Showed up on time and found the leak that was in a difficult location. They came strongly recommended and I see why.

Jason Thompson

16:53 15 Nov 22

Great response ,professional service and very thorough.

Kevin Kelley

00:08 15 Nov 22

Tyler Moore the field technician was excellent on above and beyond the scope of his work we are very responsive and knows his “stuff” inside out!

JORGE ALVARINO

21:18 14 Nov 22

Bobby was punctual and real detailed in his report.

carrington lacombe

20:15 14 Nov 22

Sleuth was able to send someone out the same day I found a leak in my garage. Bobby was very thorough and answered all of my questions. The report provided has been helpful in scheduling further work to rectify my issues. Would happily call again but I hope I won't have to!

Alex Dashner

19:55 14 Nov 22

Tyler was on time to the dot. Walked us through the issues and explained it all in terms we understood. Appreciate the honest feedback and action.M.Thomas

michelle Boyce

16:36 14 Nov 22

Fast service, professional, found leak in no time

w kandel

13:10 14 Nov 22

Very professional, knowledgeable and polite. Matthew is a great representative for the company.

Jamie Whittaker

22:45 11 Nov 22

Ryan did a great job.

Joy Adams

20:09 11 Nov 22

Ryan did an awesome job!

Paul DAvanzo

18:24 10 Nov 22

Marty was extremely thorough and communicative. Using their services saved me from a 40k plumbing bid to repair the drain lines down to a 15k remedy. Would definitely recommend highly

Wes Stone

16:45 10 Nov 22

We had an outside leak. They found it and and took pics and everything ready for our plumber

Janet Herman

15:10 09 Nov 22

The technicians were timely, professional, and answered all my questions even going so far as to recommend local plumbers. 100% recommend!

nicole norwood

21:26 08 Nov 22

Jay came after Hurricane Ian to uncover leak damage from storm. He was very professional and thorough with 31 yrs in the business. I would highly recommend him!

Nancy Chepenuk

19:13 08 Nov 22

Great experience!Bobby Johnson excellent.

Rosana Motta-Zacks

00:16 06 Nov 22

Matthew was very prompt & professional. After an inspection he gave us the reassurance we were looking for that we had an AC issue. THANK YOU!!!!!!!

Lisa Muth

21:43 04 Nov 22

I appreciate the service from Marty and Eric. Both guys were very professional and respectful of our home. They did a great job of explaining what they were doing and showing the progress along the way. I would definitely recommend!

John Britt Jr.

17:41 04 Nov 22

The technicians were awesome. They explained where the leak was and showed us the meter reading after putting a patch on the pipe. They were extremely efficient and polite.

Janet G

14:53 04 Nov 22

Shawn was very knowledgeable and very pleasant. He did a great job.

Crystal Jones

13:48 04 Nov 22

Kevin did a great job ! Really went above and beyond explaining the issues and how best to resolve. Down to earth and very easy to deal with. Thank you again Kevin !

Jason Aldridge

14:30 03 Nov 22

Great service. The tech that came out was very thorough and professional. Thanks Jason and Sleuth.

Eric Meuser

13:34 03 Nov 22

Technicians we're out in no time and they found the leak asap. They did a great job,, very friendly, courteous and professional. Great job. Thank you

Nancy Vera

20:20 02 Nov 22

Successful all-around experience with Sleuth from initial phone convo, quick scheduling, on-time arrival, concise scope of work and resulting documentation. Can’t say enough how professionally thorough this service is—did I mention that they found my deteriorated cast iron pipe in crawl space? (yes, the tech suited up and did that). Now I can easily talk with a plumber about the future repair. So glad I called Sleuth, Inc.

Kay Jonas

18:18 02 Nov 22

No my first time using Sleuth. They once again did an outstanding job and they are always very professional and nice to work with

Kathleene Murray

16:46 02 Nov 22

Thank you Jay for finding our underground water leak. Without you expertise and technology we would have been lost in detecting the location of the leak. Highly recommended!

George Bernico

14:42 02 Nov 22

Excellent service! Called to let us know when they would be here and were totally professional!

John Cravens

22:08 31 Oct 22

I had a leak in my house from a water heater and a bathroom sinkShawn Kincheloe came to my house today 10/31. He arrived when he said he would and was quick and efficient in finding the leaks. He also found another leak in my new water heater which I just had installed. I called the plumber who put the new water heater in and advised him of this leak. I'm very happy with Shawn's service which will help me get my house repaired and back to normal again

maureen regan

20:53 31 Oct 22

We were very impressed with Tyler. He was communicative and made sure we understood what we needed to do to avoid further and future damage. I would definitely use this company again for any other leak issues.

Megan Lee

20:28 31 Oct 22

Technicians came right on time did a great job please with the outcome would use them again

Barbara Kerber

18:33 31 Oct 22

Marty was great! Very professional and knowledgeable. Very punctual as well. Would recommend this company

Claudia Sanchez

17:51 31 Oct 22

Ryan did an awesome job locating our leak and even broke the slab open and exposed it for the plumber.

Richard Barzin

16:27 31 Oct 22

Jay was excellent. Very knowledgeable and courteous. He did a very thorough inspection and made sure to cover all the possibilities.

Pamela Smith

15:54 31 Oct 22

My vinyl flooring has been popping up. Tyler Moore came in, VERY knowledgeable. He told us all we needed to know regarding any leaks (which he didn't find). He did a great job informing us where to go from here.

Betty

21:48 28 Oct 22

Excellent experience with Sleuth Leak Detection. From prompt scheduling to timely arrival to the actual leak detection, the technicians were professional and effective. We had previously wasted time and money on one plumber who could NOT figure why we had water leaking. The Sleuths came in, used infrared equipment and spent hours timing water flow and pressure until they figured it out! All for one flat fee!! What a relief.

Ginny Wyatt

17:17 28 Oct 22

Matthew Booth was a great tech. 👍

Dennis Spivey

13:53 28 Oct 22

Jay came to inspect for sources of water intrusion into our condo after Hurricane Ian. He was wonderful—very professional, thorough, responsive and friendly. I would highly recommend Jay and Sleuth.

Laurie Burton-Graham

15:53 27 Oct 22

The technicians who came out were very helpful and explained what we needed to know. We appreciate them!

Mari Breznay

15:02 27 Oct 22

Jay, Field Mgr, was very knowledgeable and helpful. Provided great feedback and insight as to what was going on with our potential leaks. Would highly recommend and have Jay work on our home anytime!

Lance Goldstein

20:53 26 Oct 22

Good afternoon,At one of our Chilled Water plants here in The Villages, we monitored our Chilled Water make up meter using around 130 gallons per day. We began the process of our normal protocols... such as checking vacant spaces, riser rooms, and inspecting all chilled water units (over 200 of them), and unfortunately no luck. We then began isolating areas of our 2 mile chilled water loop. Upon exercising the valves in a certain area, a leak showed itself. Eureka! We found the leak, repaired it... and went home happy. The next day... we noticed our make up meter still using around 100... gallons per day. We continued to monitor, and it was apparent there was a second leak. We revisited and and isolated the previous area, and it was apparent the leak was in the same 260lf of pipe. But this one wasn't showing itself. Mind you, this pipe is 6 feet underground, and insulated. After a consultation with Jay Blizzard at Sleuth, we contracted their services to help us find the leak. Jay showed up to the site early, and it quickly became apparent that he wasn't leaving until the leak was found. He performed a few different scenarios to create disturbance in the pipe. Jay was diligent in his task, and his years of experience were apparent. Jay continued on with his efforts, and I then heard from across the way... "We found it!" He retraced his steps, to be sure of his findings, and confirmed, he definitely found it! We marked the spot, and brought in a team to excavate. Upon excavation, we found a 1/8th inch hole, 6 feet deep, EXACTLY under the mark. Also, I'd like to mention that this leak was under 3 other insulated chilled water lines, AND a potable water line. A huge thanks to Jay for his diligent and experienced efforts, we truly couldn't have done it without him. Thanks Jay for a job well done! I've attached photos, you'll see how small was, as it was temporarily plugged with a small roofing screw in the photo.Chris KnightThe Villagesread more

Chris Knight Personal

19:30 26 Oct 22

Jay was amazing!! Very kind, very thorough. He explained everything he was doing and everything he found. This guy knows his stuff!! Highly recommend this company.

Jeannie Griffis

14:42 26 Oct 22

Friendly and professional

Debra Feeney

22:00 25 Oct 22

Kyle was great. We had another company sent to us TWICE(Hydroscout) and they told us it was various different issues, none that were correct. Kyle came out and thoroughly looked at everything. Found the leak and showed me it/explained what was going on. Highly recommend them!

Amanda Alfred

15:09 25 Oct 22

They called me back after scheduling the initial appointment to let me know that there was a cancellation the next day and they could move my appointment up. This worked much better with my schedule and also helped to resolve the issue quickly. When Matthew showed up, he was professional and quickly found the issue. His recommendations on next steps were valuable as well. I would recommend them to anyone who is looking for plumbing leak detection.

Patrick Eddy

14:57 25 Oct 22

Matthew Booth did a great job detecting the leak. He was very professional and friendly. Highly recommend

angela taylor

19:02 24 Oct 22

Matthew was professional, thorough, and friendly. He found our leak quickly and even called a plumber to set up the repairs. I would highly recommend them.

Dawn Andrews

15:59 24 Oct 22

He did great

megan g

20:35 21 Oct 22

Initially, a roofing company from our HOA came to assess leaks we believed were coming from our roof and we had several repairs done. After weeks of still getting leaks and having no luck with the roof repairs, I contacted Sleuth. They sent out Jay who was extremely helpful. Jay was able to locate the source of the leak very quickly, though did not rush the process, and gave his recommendation as far as repairs needed. He also located damaged drywall that needs to be replaced as a result of the leak. I highly recommend this company, and specifically Jay - you won’t be disappointed.

Justin Harris

19:24 20 Oct 22

Ryan provided excellent service!

Susan Ellard

16:22 20 Oct 22

Bobby was great!!

Alex Schjeldahl

17:51 19 Oct 22

Matthew with Sleuth was great! Professional, knowledgeable, helpful and right on time! Would definitely use again if needed and highly recommend!

Rebecca Will

17:38 19 Oct 22

They found a leak in my irrigation system and stopped the water flow til I can get an irrigation company to come repair it.

Rosanne Dodge

15:22 19 Oct 22

Bobby and Phillip were professional, efficient, and communicative!

Luke Myhree

04:05 19 Oct 22

Technicians were professional and prompt. Found the problem.

k ma

19:54 18 Oct 22

Very professional. Solved issue methodically. Would recommend and use again

C.M. Barnes

18:38 17 Oct 22

Kevin the service tech was awesome ! Communicated very well; was on time and found our leak. Very professional ! I highly recommend Sleuth Leak and Kevin.

Bill Kretzman

15:22 15 Oct 22

Jay came out this morning to write up a report on the source of moisture in our walls. Jay was right on time on the earlier side of our 2 hour window. He was so friendly, informative, and professional. He found the source of our leak AND explained it in layman’s terms for me so that I was sure to fully understand - much, much appreciated. Quick, thorough service. Would recommend to all who (unfortunately) need.

Lindsay Anderson

00:54 15 Oct 22

This an update. We had Eric come out to do an inspection of a drain line in another rental property. We specifically requested Eric as we had such a great experience with him on the first job. Eric was just as responsive and excellent as he was the first time. He spent time with us explaining what he saw during his inspection and give us great information to help us solve our drain line issue. He was professional and patient in his effort to make sure we understood the scope of the problem with the old cast iron pipe. We will continue to request Eric as we have other properties of similar... age. Thank you so much.The technician that Sleuth sent to help us was excellent! He arrived on time, was very professional, and and went above and beyond the the call of duty to help us locate the different lines on our property. He gave us a lot of helpful advice and stayed even longer than the scheduled time to make sure we had everything we needed. I would recommend this service without reservation!read more

Cheryl apostolos

18:13 14 Oct 22

Matthew Booth was great, he was on time, professional, and very thorough. I have used Matthew and Sleuth Inc. multiple times now and I would recommend to anyone.

Justin Abbott

15:07 14 Oct 22

Bobby had someone training with him when he came to our house. He was very professional and explained everything. He found the leak very quickly and was able to provide use with a temporary fix. We where very greatfull after 2 weeeks of cold showers. Thank you so much.

James Hoge

22:34 13 Oct 22

Hello, I just wanted to make a comment about the technician that was sent to my home to detect a water leak in my bathroom. Prior to Mr. Tyler Moore coming out on Wednesday Oct. 12, 2022, He called that morning to let me know approximately what time he would be here. Within the 2 hours time frame; he was here an hour early. He was very courteous, polite, friendly and respectful. He addressed my husband and I as Sir and Mam. You don't here those type of words much anymore. I am sure that here are others like him at your company, but i am glad that he was the technician that assisted us with... our problem. Thank youread more

Glorious Days

20:57 13 Oct 22

Jason Blizzard was our field technician. He very professionally identified where our leak is. He explained how the equipment works and was very thorough. He also showed us how to avoid damaging our system further when turning the water main on and off.The scheduler at the office went above and beyond by watching for cancellations and getting us service 24 hours earlier.I highly recommend Sleuth Leak Detectors.

Jim McKinney

19:57 12 Oct 22

Found my leak quickly. Very professional.

Elisa Coates

16:54 12 Oct 22

Can't say enough about the work Shawn did finding my water leak. It was located under a large palm tree which had to be removed. Bobby went out of his way to come back a,second time to make,sure the problem would be solved. He was extremely professional and nice!!!

bridget hyslop

15:35 12 Oct 22

Excelente servicio, puntual, muy profesional, técnicamente implementó recursos que lo ayudaron a detectar el problema.

Maria Cristina

03:50 12 Oct 22

We had Bobby and Phillip out to do a leak detection at our house and they did an excellent job! I would definitely recommend this company to others if you have or suspect you have a leak in your home. They are well worth the money.

Davis Masella

18:33 11 Oct 22

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