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What They’re Saying
Matthew B.showed up at our house on a Saturday morning to help find a water leak. He found the leak almost immediately, but then spent additional time explaining everything to us and also worked with another plumber to come in and replace some water lines. He was completely professional and yet spoke about technical things in a way we could understand. I would highly recommend this company and especially Matthew B. if you live in or around The Villages, FL.
Cheryl Lightcap
16:03 08 Aug 20
What a joy to work with such amazing professionals. Last week, we had another leak detection business and they were not able to properly find or diagnose any leaks in our house in a 2-3 hour time frame. First, Matt came out and found the issue inside our house in about an hour. He was professional and very thorough in his observations and report to us. Then, Marty came out to investigate the vent stack out on our roof. He too was professional and thorough in his explanations. He even allowed us to watch the video of what he found. We were very impressed with both gentlemen who came out to... help us. Both diagnosed the problem in less time than the previous leak detection company. We will most definitely be referring this company to anyone who is in need for leak detection.read more
Christina Conte
17:08 06 Aug 20
Sleuth Detector came to find a location of a hot water leak.H e was well equipped and very knowledgeable.
John Ringdahl
18:00 05 Aug 20
They called me on time, showed up on time and found a leak behind a wall. I would highly recommend their service. This company gets my highest rating.
gary dorman
23:52 04 Aug 20
Ryan was professional, courteous, fast, and kind. He was great at his job and I felt welcome and safe with him in my grandmother's house.I would call them again if the need arises.Thank you Sleuth Leak Detection.
ryokoshubby17
15:11 04 Aug 20
Randy was the tech and was really helpful and explained everything as he was doing it. Service was wonderful . I highly recommend.
Bronwen Jones
15:20 31 Jul 20
Matthew came to the house at the scheduled time and was determined to find out what and where the problem was. He took his time and answered our questions and he finally found the problem. Unfortunately it was a slab leak but his dogged tenacity found out exactly where the problem was so that we can now have it fixed! Thanks Matthew!
heather pio
23:17 30 Jul 20
Matthew showed up on time and prepared, he was efficient and Knowledgeable. This was after I rescheduled twice, which shows their understanding of providing this service and working with the customer to meet their expectations. I would recommend them for anyone that is in the unenviable position of having a leak, but wanting to get an accurate unbiased analysis.
Julie Schatz
21:06 28 Jul 20
If I could give 100 stars I truly would. So yes my review is for 100 stars. Its nice to be important, but its more important to be nice. For days I has a heavy heart and it was lifted today by MATTHEW BOOTH, i wrote his name in bold because everyone need to are it. The pride he takes in his Job, I really have no words to explain. Not only does he take pride in his work but he cares about his clients as well. I would recommend him a thousand times fold. I truly appreciate that it was you, MATTHEW that showed up at my door today. Continue to give the best of you. You are appreciated .
andrene Olivia
16:03 27 Jul 20
We had what we thought was a slab leak late one afternoon, water everywhere in our back back thrown.Matthew Booth got here from Ocala within a couple hours and quickly diagnosed that we did not in fact have a slab leak.Matthew was friendly, professional, and even let our oldest son listen through his equipment because our son was so curious how it all worked.I cannot recommend Sleuth leak detection highly enough!
Andrew Boyd
18:51 26 Jul 20
Marty was thorough and professional. Definitely recommend this company!
Courtney Proctor
18:30 24 Jul 20
Michelle, the office manager at Sleuth went out of her way to make sure we were totally satisfied. Her expert knowledge and caring attitude combine to make sure every customer is happy, she is a tremendous asset to Sleuth.
Bill Z
08:09 24 Jul 20
Concerned with our need! Timely service professional and great personality ‼️
Barbara Henry
20:46 22 Jul 20
Matthew was extremely knowledgeable and professional. He knew exactly where the leak is.
Nancy Guss
15:20 20 Jul 20
Can't say enough about the work BOBBY did finding my water leak. It was located under a large palm tree which had to be removed. Bobby went out of his way to come back a,second time to make,sure the problem would be solved. He was extremely professional and nice!!!
bridget hyslop
11:53 20 Jul 20
Awesome! Matthew was friendly, knowledgeable and efficient. I would absolutely recommend their services.
Holly Mcentire
19:55 17 Jul 20
Our experience was wonderful... Matthew was very polite and thorough! A job well done! Thank you!
vickie coleridge
14:40 17 Jul 20
I highly recommend Sleuth Leak Detection, special shout out to the best technicians Matt Booth and his partner Marty who went above and beyond. They were able to give us some helpful information regarding our leak as soon as they arrived. They had excellent customer service and were very professional. They were able to show me exactly where the leak was and even called the plumber for me to set up the whole appointment. They explained everything and made sure we were well taken care of before leaving. Highly recommend Matt and Marty. Thank you guys so much!
Shuyun Shi
23:22 16 Jul 20
Woke to a running water sound a few nights back and called the plumber. Very concerned about the leak and the potential bill since we didn't know where it was coming from. Plumber recommended Sleuth Detection, we put in a call, and by the next day Bobby Johnston was on site. Process was quick, simple, and Bobby was a consummate professional. Spent the extra time required to identify the leak and ultimately we were ecstatic as the leak was found outside the house. Moved some pool pavers and found the leak!!! Great service and value - most plumber / contractors can't wait to tear up walls... and foors!!! Would recommend this service to anyone with a sneaky leak!!!read more
Ryan Dillon
17:40 16 Jul 20
Pete was very efficient and friendly. Highly recommend this business.
Ann Hall
18:06 15 Jul 20
Mat and Marty were very professional and explained what they were doing and what problems they found. They showed me exactly were the problem was and made detailed recommendations for needed repairs by the plumber. They called when promised snd showed up on time in the 2 hour window for the appointment. I was really impressed. I hope I never have cause to need them again but Sleuth Detective woukd be my first choice hands down. First rate.
Carol Beltz
16:07 14 Jul 20
Your technician, Bobby Johnston did a great job. He was on time, courteous and efficient, explaining exactly what he was doing and why. After the job, he called our plumber and shared relevant information with her.As it turns out, Bobby was spot on. The leak was exactly where he said it was. Also, he indicated that he thought there might be two leaks and again he was correct. Both the hot water pipe and the cold water pipe in this location had perforations. It appears as though the cold water pipe had been spraying for a while and eventually wore a hole in the hot water pipe.
Bruce Sharfstein
12:44 14 Jul 20
Sleuth's Bobby Johnston was prompt, efficient and located the source of two separate leaks. I highly recommend Sleuth.
Jerome Wexler
15:20 12 Jul 20
Thank you Bobby for your diligence finding our leak in the hot sun! Your help in explaining the situation and what needs to be done has fixed our leaks. Great job!
Lyssa Wintz
16:58 10 Jul 20
Great service!
Chris Whittaker
00:50 09 Jul 20
Thank you Bobby Johnston for coming out to solve our water leakage, mold problem, due to a leaky shower pan in our middle stack of the building!!!PROBLEM LOCATED AND DIAGNOSED IMMEDIATELY!I WOULD HIGHLY RECOMMEND SLEUTH, INC!!!!!!!
Mary-Beth Williams
17:10 08 Jul 20
Pete My technician was very thorough and very helpful throughout and very helpful throughout the leak detection
James Burke
22:46 07 Jul 20
It was nice that sleuth arrived on time.Thank you...... Pete the technician was very professional courteous and made me feel comfortable about my uncomfortable situation. In no time at all the leak was detected and repaired thanks Pete.
David Westney
10:55 06 Jul 20
We have used Sleuth twice. Matt was on time, professional, and very nice both times. Would highly recommend this company.
Wenda Nonnemacher
21:11 03 Jul 20
This is the second time we have used Sleuth, the first was almost four years ago. The customer service and expertise is absolutely the best out there for any leak detection. Jay is an excellent tech, very professional and took the time to explain the process. If every company had techs like Jay, they would have a tremendous business. I highly recommend Sleuth Leak Detection.
Javier Ruiz
21:00 02 Jul 20
Everyone I dealt with from after-hours contact, scheduling and Ryan coming out to find the leak were great, professional and personable. I would recommend Sleuth to everyone.
Kim King
16:25 02 Jul 20
I can’t say enough good things about Kevin P. and Sleuth Leak Detection Service. Kevin called early in the day to confirm the appointment, and arrived right on time. He was professional and friendly, and immediately gave us the confidence he knew his business. He checked for the leak inside and outside the house using some very sophisticated equipment, and eventually found it in an almost inaccessible crawl space under the house. Not only did he find the leak, but he was able to install a temporary patch on it. This patch bought me time to plan and execute a much larger plumbing project. This... patch saved me a lot of money and a lot of stress! The price was more than fair, and exactly as quoted. Thank you again!read more
Rick Maffei
13:22 02 Jul 20
Bobby Johnston was the technician that came to our home to find the reasons behind some very stubborn leaks coming from the upstairs unit bathroom. THREE OTHER PLUMBERS had come over the course of several months to find the problems, and they could not find them, but Bobby did! He was fantastic! Professional, on time, confident, and thorough with his process of finding the elusive leaks. We are grateful for his expertise and highly recommend Sleuth Leak Detections!
Audrey Sokoki
19:12 01 Jul 20
Sleuth was great! They were able to come out the next day to address my issue. It's reassuring they have a reasonable, flat rate fee. I was convinced I didn't even have a leak, but they found one, in a non-invasive way, in less than an hour. Pete was wonderful - friendly, helpful, and knowledgeable. He even won over my very aloof cat. It felt like he really cared and really wanted to help solve the issue I was having, which was very much appreciated and so rare. Would definitely recommend!
M W
16:25 01 Jul 20
Our technician was Matthew Booth, and he was wonderful! He was very thorough in explaining everything he was doing and he helped us feel a bit more at ease with the whole process! ☺️
Alisha Daddio
17:27 29 Jun 20
We cannot be happier with the exceptional service through Sleuth! John came out to find a possible pool leak in our newly built pool. Like a true detective , with state of the art equipment and knowledge, the leak was located and we were able to fix it. A huge saving on our water and pool chemical bill, thanks to Sleuth!
Madri Spoelstra
16:51 27 Jun 20
Matt did a great job finding a leak for us. Very professional and thorough. Thanks to his efforts was able to get same day repair. Thank you so much.
Ted Spain
21:33 23 Jun 20
They are very professional and very helpful. Great customer service!!
Lilibeth Cerda
19:34 23 Jun 20
This is one of the best companies I have used in a while. I had a slab leak under my kitchen, I did not want to break all my tiles since I did not have any extras. Bobby came out to find my leak, he was very professional and careful trying to locate leak, and excavated area to get a temporary patch on leak. I only ended up losing 1 tile under fridge. I consider that a success. I recommended this company for anyone with a leak.
Michael Michel
00:40 20 Jun 20
Matthew Booth came to our home and located a major leak in the plumbing. He was able to tell us where the damage was quickly and told us information about the extent of the leak. This information was very valuable to us. He was very professional and kind to us as we were very stressed by the whole situation in our home caused by the leak. I cannot say enough good things about Matthew. If we ever have any more problems we will definitely request him to come.
Sylvia Smith
20:58 19 Jun 20
Had a leak called Sleuth Ryan was the leak technician specialist found the leak in no time patched it up great guy and service
Greg
19:44 19 Jun 20
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