Doris Cardell
01:31 04 Jan 19
In behalf of Sleuth Inc. I found them to be very polite and very aggressive with their work. This job was well done and we were grateful for what the technician did. His work time was on time and deeply appreciated. We would never hesitate in recommending Sleuth Inc., for any future jobs. Good company and well regarded.
Susan Vowels
20:16 24 Jan 19
I have used Sleuth 3 times over the last 10 years. They are always prompt and arrive within the promised time frame. Today I had Bobby as the technician. He quickly assessed the situation and figured out the location of my problem. Very thorough and knowledgeable. Highly recommend Sleuth!!!
Kristy Graves
20:17 09 Jan 19
Called on Tuesday afternoon, technician, Matt, arrived on time on Wednesday. He was polite, knowledgeable, gregarious, and liked the dogs--always a plus. No leak was detected, however, he continued to hunt for the source of the damage and finally found it! Great job, will call again if needed, and will recommend. Thanks so much--
Sam Houston
19:51 28 Jan 19
Very fast and efficient. One of the most friendly subcontractors I have ever used. Fair price for the technology they used. I would highly recommend.
Kathy bardsley
18:53 29 Nov 18
very satisfied! I came home to water under my master bedroom flooring, I called late Tuesday night and Matt called me right back, he was at my home first thing Wednesday morning and found the leak. He educated me on what to expect, was very thorough and professional. I did not know what to do or expect and he went above and beyond expectations to help me through the process. Thank you Matt!!
alisa Foxworthy
22:12 20 Feb 19
When I had a leak under my house I called Sleuth and they came out the same day and stopped the leak. The guy who came out Jay and his assistant were Awesome! They explained everything they were going to do and we’re very professional. They found exactly where the leak was coming from quickly so I could stop worrying and get back to my day. I would definitely recommend this company to anyone that is looking to have a leak found and fast!
St. Armands Antiques
16:43 19 Mar 19
This is my first experience with Sleuth and I was very impressed! Ryan was polite, knowledgeable and took the time to explain everything in detail. It is unusual to find professional companies with a knowledgeable staff. Ryan gets 5 stars! Thank you!!!
Richard Pelati
15:20 17 May 19
Jay Blizzard and Tyler were extremely professional in their presentation of the service they were about to perform. They did a great job in locating the leak and were efficient in exposing it. They only removed one floor tile minimizing my exposure to major floor repair and expense. They were neat, cleaned up after the job, and made it extremely easy for the plumber to repair the leak by the way they exposed the pipe. I would recommend Sleuth to anyone needing this service. If all your personal are like these guys your company has a tremendous future.
Abby S
00:44 26 Jun 19
Awesome company!! Had an appointment for me the very next day I called. Gentleman named Ryan came. Super nice and knowledgeable and found the issue quickly and without too much hassle! Didn't mind my nosy cat either. Would definitely recommend them!
David Stackhouse
18:00 19 Jun 19
A home inspection identified a moisture problem in a bathroom. The inspector used a water meter identifying the moisture was near the shower and the reading was off the chart. Serv Pro recommended Sleuth Inc. I would have never known who to call. Jason was the technician that came to the house. Jason was outstanding. He has a lot of territory to cover and kept in contact throughout the day as to his estimated time of arrival. He was completely thorough explaining the process he was going to do to identify the source of the problem. When Jason identified the source he did a great job explaining it. With a problem like this you really don't know where to begin or who to trust. I highly recommend Sleuth and certainly happy we could use their service.
Tammy Imberi
21:41 09 May 19
Absolutely fantastic service from the very friendly receptionist answering the phone (cause that’s where it starts!) to our field technician, Kevin! I had a “puddle” outside my front door, literally within an hour Kevin found the source of my leak, the water was coming from a toilet leak in the guest bathroom! Blew my mind! Thank you Sleuth Leak Detection for the great people you employ. Thank you, Kevin for being so good at what you do and for the added attention you gave my cat and pup. Very impressive service.
M Z
17:45 19 Apr 19
This is the second time I've used Sleuth for slab leak detection.Both times was performed by Jay Blizzard and both times it was done highly professionally and efficiently. From what I've heard also Jay is the best in this business and he proved it.The job was done very efficiently, neatly and timely.Highly recommended!
Melissa Nichole
14:23 17 Jul 19
Shawn and Max were fantastic from the moment they arrived at our home! They identified the source of our issue promptly and thoroughly; keeping us informed each step of the way. Great experience with the company, from the moment they contacted us to schedule coming to our home, to sending our insurance company their findings.
Ted Gibson
19:21 13 Aug 19
Absolutely first class! Kevin was incredibly helpful in finding and putting a temporary patch over the leaking hot water line in our slab foundation. He is clearly an outstanding representative for Sleuth! Thanks so much, Kevin!
John G. Riker
21:00 07 Aug 19
I cannot be more positive about Sleuth.The leak under the slab in my laundry room was detected with relative ease by Ryan, the technician. It is stressful when you have a leak and can be very costly if you call the wrong people out there. Sleuth saved the day. Another firm send a technician and quickly wrote a quote to solve the leak detection and added a second option to re-plumb the house. Two offers from Best Home Services- option 1. $2,549 (find leak and no repair)- no warranty or, option 2. re-plumb $7,000 25 year warranty. and I had to pay them to give that quote (and I showed him basically where I thought it was- which as it turned out- it was). I told the tech, thanks-I'll get another opinion.Why didn't call Sleuth in the beginning? Because I forgot about them. They had found a leak in the 1980's on a house I owned in Sarasota. I will not forget them again and I will highly recommend them if you have leaks to detect. $300 vs $2,549.Evidently, the firm treats it's employees very well as evidenced by many employees working there happily for decades and treating the new employees very well. It shows in their professional work. When you find the problems, you can effectively address the solutions. Hire them first!
Tom Teg
14:19 07 Aug 19
Sleuth did a great job. Found the leak under my slab in about 10 minutes. Opened it up and clamped the pipe so my plumber can properly repair it. Company was responsive and courteous. Tech was professional, efficient and clean.
Mary Ings
16:03 13 Aug 19
I would recommend this company to anyone with a leak problem. They juggled schedules to make sure we could get the earliest possible appointment and it happened this morning. Matt arrived an hour earlier after calling to let us know. He was professional, courteous and efficient and found our leak right away. He put a temporary stop on it and advised us on the next steps. We couldn’t be more satisfied.
Cindy Oatess
15:06 30 Aug 19
Ryan did a very thorough assessment of my home and discovered a situation that I didn't have any knowledge of. He then very thoroughly explained the cause and what I need to do to fix it. And he was very nice too!!
Carol riggs
17:28 16 Sep 19
I have had the best experience, they were kind and understanding to my needs. I will recommend them to everyone i meet. My tech was very nice, and could relate to my concerns, polite and tried to explain and answer all the questions i had. The lady from the office was so kind, and understanding. I am so grateful to all!!!! Thank You
Bri Curzio
18:10 18 Sep 19
As a mom of 5, I have NO patience for a water leak. Thankfully, Ryan came out today to find where the water was coming from, and did so professionally, courteously, and efficiently! Not only did he address where the water was coming from, he managed to temporarily stop the water leak until the proper repairs can be made. Thank you, Ryan, for your awesome service today, and helping me know exactly what to do next, and how to fix our problem! I highly recommend this service.
William Carpenter
13:30 19 Sep 19
We woke up to a flooded kitchen, family room, hallway, laundry room and garage. Sleuth Leak Detection was recommended by our Realtor. They sent a technician that day, Ryan, who was fantastic! He was courteous, empathetic and very professional. Using his state of the art equipment he was able to pinpoint the ruptured pipe under the concrete in the laundry room. With only one small hole through the floor in the laundry room, he patched the leak until we could get a plumber to make a permanent repair. I highly recommend Sleuth Leak Detection to anyone in need of fast and accurate diagnosis and temporary repair. I especially recommend Ryan!Bill C
ThompsonHomesInc
13:25 26 Sep 19
Sleuth Leak Detection is our go-to company when we have an unfortunate water leak situation. They occur from time to time and it is good to know that Sleuth can be counted on to get the leak located quickly and efficiently. Kevin has performed services for us on more than than one occasion and both times he is accurate and on point. He and the company are rapid responding, on time, courteous and fairly priced. I would highly recommend their services!
John Wood
13:39 02 Oct 19
Sleuth sent a technician out to my location ASAP, his name is Randy and he did a first class job! I was and still am very impressed, way more than I expected. I can see why Sleuth is the best of the best!
Lynn Kneebone
20:23 04 Oct 19
Ryan with Sleuth is fantastic!!! Courteous, kind, on-time and super great at his job! He found my leak with studious inspection and concentration. I highly recommend Sleuth for all of your leak detection needs! Thank you Ryan and Sleuth... 5 Stars ⭐️ !
Leonard Schlossberg
18:48 12 Oct 19
We had a significant main line water leak with a big increase in the water bill. Our plumbing company, Acres, recommended Sleuth. Ryan came within a couple of days. He did a great job. He contacted us prior to the visit and really listened to the history of the problem. He found the leak quickly and called our plumbing company to arrange the repair. He did a fine job and has great communication skills. Highly recommended.
Susana Wright
18:07 21 Oct 19
I highly recommend this company. Kevin came in and very quickly setup and found the leak. He applied a temporary patch which allowed the water to be reconnected. I am extremely pleased with the work Kevin did and the advice he gave me. He was very professional and helpful. He did a great job.
Nerisa Pilafian
04:01 24 Oct 19
We discovered water intrusion under our bamboo floors. We also saw water leaking up through our travertine tile. The flooring people recommended Sleuth, to determine the cause of the water damage. I was certain there was a plumbing leak or a galvanized pipe had deteriorated. Turns out, after looking at my water meter, checking all the plumbing fixtures, dishwasher, fridge line, etc. the technician, Mathew Booth, was confident there was no leak. He took moisture readings and we rated a 99 out of 100 throughout the house. He advised the water was coming up through the slab. He wrote an extensive report, documented with photos. I contacted my insurance company and met with the adjuster. His mother experienced the same thing at her house last week. I furnished the Sleuth report to the adjuster, who was highly complimentary of Sleuth, as he had worked with them before and knew them to be professional, thorough, and found their reports to be helpful. The technician, Mathew Booth, was highly professional, arrived on time, was thorough, and compassionate. He prepared a comprehensive report, which was quite helpful in documenting the issues. I highly recommend Sleuth. Their technicians, if they are as good as Matt, will determine what your problem is, in an expedient manner. I'm grateful to have the answers.
Brenda Pratt
16:19 30 Oct 19
I got to say this company has shown great professionalism with a recent job at my parents home. They called informed me that Matt would call the next morning with an arrival time. Guess what? He called and he arrived on time was very professional and pleasant. Would highly recommend this company.
Lisa Choe
17:58 25 Nov 19
Had a leak and was referred to This company by a plumber on a Saturday. The technician Jason was great! He called me within an hour and gave me an idea of when he would get to my house. He then called when he was on his way. He explained everything and found the leak. Lucky for him, he found it quickly, cost was the same. I was very thankful they made Saturday calls so I could have the plan for the plumber Monday morning. Thank you Jason!
Gary santore
18:41 27 Nov 19
We awoke one morning to a puddle of water on the bathroom tile near the vanity cabinet. Also, part of the laminate flooring in the living room and hallway was buckling, and water was visible in the joints in the floor. A plumber recommended Sleuth Leak Detection to locate the source of the leak, which was likely somewhere under the slab. Ryan arrived on time as scheduled and was very courteous, knowledgeable, and professional.After searching for the leak with his equipment for several minutes, Ryan told us that he could not detect the leak, that sometimes the leak will become plugged but will eventually unplug, and to contact him when it does and he will come right out again. Fortunately, 3 days later the leak returned. As promised, Ryan came back, and with quiet determination proceeded to locate the leak. After some time, he asked if he could open a small hole in the outside wall to further pinpoint the location, which he did; also digging down with a shovel to inspect the extent of the leak. Mission accomplished, Ryan explained the nature of the leak, and possible remedies, before leaving. I am very impressed with Ryan’s work and with this company. I would definitely recommend this company, and would hire them again. Thanks Ryan.
Kella Ettinger
20:33 03 Dec 19
We Highly Recommend this OUTSTANDING Company. Ryan our technician was very knowledgeable, took the time to explain what he was doing and what would still need to be done by the plumber. It is so nice to work with someone that is Honest, Dependable and a very Hardworking guy. Highly Recommend Ryan and Sleuth Leak Detection.
Simone Waddell
20:48 05 Dec 19
We worked with Matt from Sleuth on a leak issue that we have been trying solve for over a year with other services. Although we weren't able to get a firm confirmation of the issue, we now have a good place to start to resolve it! He was was thorough and friendly. We will recommend him and Sleuth to others that need help trying to resolve leak issues!
Brenda Mcmillen
12:08 16 Dec 19
Tyler was our technician. He pinpointed our leak under the house slab.Tyler was so accurate at finding leak that he only had to remove an 8x8 inch tile from floor and dug thru foundation to put a clamp on waterline. Tyler was very punctual and well knowledge about he’s job. He also left the area clean and Tidy. I would call this company if i ever have an issue like this again
Harrison S
18:15 26 Dec 19
Discovered a plumbing leak on a Sunday, three days before Christmas. Sleuth came out on Monday and was extremely thorough in diagnosing the leak. Jason was helpful, willing to answer questions and explain the process (this is not common, exhibit A- the plumber at our house right now) and his thoroughness was able to pinpoint the leak as a slow pipe leak and not the excessive rain. This meant we had a covered claim from our insurance company and were able to get it addressed. I would highly recommend Sleuth Leak Detection for all of your leak detection needs. However, I would not use Chris's Plumbing once you find the source of your leak. They are not willing to answer questions and operate as if there's a blank check for the work. Jason from Sleuth was polite, professional and thorough!
Lillian Farrell
03:41 27 Dec 19
Our field technician, Matthew Booth, was thorough and professional. He arrived promptly and was able to quickly locate the leak. He explained the whole process to us and showed us exactly where the leak was. He communicated with our plumber for us and got them here within the hour to make the repairs.
Fred Murphy
21:43 24 Jan 20
What a great service. Matthew Booth was knowledgeable and on the job on time as promised. He did not rush through the job, he took his time and checked the house throughly. I would highly recommend Matt and the folks at Sleuth Leak Detection. Thanks for a job well done.
Ted Anderson
17:15 03 Feb 20
The Sleuth people are terrific. I recommend them to anyone who has or may think they do or don't have a leak problem. Angela at the office was great in explaining the process and setting the appointment. The technician Jason was on time and very knowledgeable and efficient. Top notch people!
Beth Upchurch
19:43 19 Feb 20
This company was professional from the moment I called to the moment they left. They were quick to schedule an appointment, they stayed in communication regarding their arrival time, they found the leak quickly and helped me understand potential solutions I could consider. I would definitely call them without hesitation and am grateful they were recommended by my plumber.
