Excellent
5.0
Based on 2594 reviews
We had been fighting to find a leak for days. Tech came out and found our issue in the matter of minutes. Awesome work!
Bobby our tech was great. Thorough and efficient. Highly recommend Sleuth!
Jay was incredible! Knowledgable, highly experienced, and took the time to explain the entire issue. Was able to immediately identify the issue that others did not. Thank you! And will use every time I have a water detection issue in the future.
Eric was great to work with. Not only did he come on time, he was very thorough and patient with all of my questions. Who knew working with a sleuth could be such a pleasure!
Prompt, friendly, comprehensive service. Our field technician, Jason, was knowledgeable and impressive.
Excellent and amazing detection by Bobby this morning...found our leak...advised what to do next, would recommend this company without any hesitation.Bobby was very knowledgeable and experienced. Thank you for solving our leak issues.
I had been told that I had a bad leak under my house by a plumbing co.and that it would cost $18,000 to fix it. Phillip from Sleuth came this morning and found the leak in a garden. He arrived on time, was very professional and knowledgeable. He listened to me and thoroughly checked the house and yard. I was extremely satisfied with his work. I have recommended Sleuth and Phillip to all my friends who were also worried about my leak.
Bobby was hard working and a great communicator. He arrived on schedule, at 4p and didn't leave until dark at 7:40p. Called me with updates. Then came back next day and by late afternoon leak discovered on our large property. He even called the plumber to do the repairs. If only I could get my clients companies to have such great systems...Pay attention other biz owners--COMMUNICATION IS THE KEY. As is doing things right the first time. Bobby did it all. Thank you, Sleuth!
Jay was right on time and explained everything. Very thorough. Great experience.
Thorough and professional.
Phillip quickly diagnosed the probable cause of the leak and provided a solution. Checked around the house to ID other potential areas for leaks. Took the time to answer all my questions. He was very honest. They are the first company I would call if I have any future problems with leaks and highly recommend them.
Phillip was awesome he arrived on time , listened to my description of the water leak problem, then went to work with his detection equipment ….it was not easy to locate the leak (in my opinion) but his thoroughness paid off and he made his mark on the floor where he likely thought the leak was coming from . He offered to save the tile and break the concrete slab under the carpet and further identify the exactLocation and possible repair it temporarily … he broke up the slab and was able to find the leak physically and then placed a temporaryPatch on the pipe so I could still inhabit my house he left marking and talked meThrough the location so I could let the plumber know tomorrow where the leak was for a quick fix … slueth and Phillip are highly recommended
I don’t know if the rest of your employees are like Tyler but if they are you’ve got a top-shelf organization! Tyler was incredibly knowledgeable and professional as well as friendly. I highly recommend your services!!!
Phillip and John did an amazing job. They were polite, knowledgeable, and systematically tested our complete balcony area plus adjacent areas. They were extremely professional and we give them our highest recommendation.Thanks,
My elderly mother had a slab leak and the plumber cut the water off to stop the water intrusion. We were told it would be a week before Sleuth could come.to locate the leak. I called and spoke to Julie and she worked some magic with Kevin and got us on the schedule for the next day. Kevin was fantastic on the job got it done and explained everything. Got to speak with Kevin a couple of times. Great people to work with, excellent customer service!!!! Amazing company highly recommend!!!!!!!
Ryan and Eric were very professional and skilled. We were amazed at how quickly the leak was identified. They were both very friendly and courteous and really great to work with. Thanks to Ryan and Eric.
Kevin was a true professional and provided exceptional customer service.
John Snyder (Field Technician) of Sleuth Leak Detection was Outstanding. Excellent Customer Service, he clearly explained what he was doing and spent the next 2 hours in our pool searching for a leak and verifying everything was working, and our pool was in great shape.Very satisfied, very efficient
Boys were very polite, and efficient.Job well done!
We were impressed from start to finish with Phillip Eddy & his trainee. The boys worked super hard to find the leak and be able to SAVE the shower and the tile. That caring effort saves us a ton of money. Arriving on time, helping us and explaining, great job boys. Because of them this business card is in my SAVED pile 💜
I had water intrusion after the hurricane. Jeff Blizzard came to my home to look for source. He was so thorough and explained everything clearly. I even had my neighbor come out as he inspected the outside , and he was impressed, too!
Sleuth,Inc. checked our house for possible leaks. He did a very thorough and excellent job and was very polite. His description of results was clear and well done.
Jay was a very nice guy! Courteous and professional. Would highly recommend!
We had a serious leak in our bedroom wall where a pipe had broken. Within 24 hours the sleuth team came and identified the problem. They also were able to put a temporary fix on the issue as well. Very thankful they were so professional, polite, and thorough. I highly recommend using Philip Eddy The field technician for sleuth. Highly recommend!
Jay Blizzard was ABSOLUTELY PHENOMENAL!I am not one to give reviews, not because I do not appreciate good work or good service, it's because I typically do not have the patience to write them.For this, I want all to know that Jay is not only seemingly a good person but also VERY knowledgeable in his profession.As you can imagine the anxiety that is created as a result of a water leak, well hurricane Helene and Milton heightened that anxiety. A phone call to Sleuth and lucky me, Jay was assigned to service my home.His knowledge and experience eased the anxiety, and the discovery of the problem was nowhere near the drama that I allowed to be created in my head.Thank you Jay! Sleuth you have an AWESOME employee and acknowledging him for his work will be a great business decision. Keeping him on your team will make a lot of customers happy!
Jay Blizzard was super informative and thorough helping us figure out why our flooring got soft! Thanks for being awesome!
I would like to give a big shout out to Jay Blizzard, Field Manager at Sleuth Inc. Leak Detection. Thank you for your friendly smile and professionalism while helping me with leak detection for my hurricane Milton insurance claim. Jay gave me valuable insight on how and where water can intrude into your home. Finally, thanks for the silicone based paint tip when repainting my home.
Philip and his partner are great, they came out and troubleshooted the problem immediately, and had a resolution in no time. I would hire them again, they are very professional.
Phillip and John were awesome!! They were very thorough and found our leak. I highly recommend Sleuth Inc. Appreciate their dedication to finding our leak!!
Jay came to our house and did his inspection and showed and explained what was happening. He was clear about his inspection and a great representative of Sleuth.
Jay was very thorough, knowledgeable, and kind. He explained upfront the details of his process and answered all my questions reassuringly.
Jay was extremely professional and knowledgeable. He conducted a thorough investigation, highlighted the issues and addressed all questions.
Professional, knowledgeable and thorough! Explained what was going on with the moisture and suggested solutions. Well worth the money!
Phillip was amazing. Courteous and found the problem quickly. If I need help again I hope you will send him.
Thanks JAY and SLEUTH for coming out today for determining the cause of leakage inside condo following storms DEBBIE and MILTON !! JAY was extremely helpful with photos showing the existing areas of decay on the outside of the building that caused the leaking issues !! Would recommend them for sure !
Kevin was very professional. I’m impressed with how well he explained everything in details that I could understand.
Phillip Eddy was very professional and found our leak quickly. I will recommend Sleuth Leak Detection to everyone I know.😊
We had water coming into the house worse when it rained. We finally contacted this company and Kyle R. came to do the service. He was so professional and very polite as well as knowledgeable . This service was very precise on finding a tiny leak on a cold water pipe. Thank you so Much!
Jay Blizzard came to our house today after leaking from the hurricane, and he was one of the best vendors/techs we've ever had. Very thorough, very good at explaining exactly what the issue was and how best to solve it. Highly recommend Sleuth and Jay Blizzard specifically.
Jay was very cordial, thorough, and took the time to explain his process and thoughts about the leak in our house. My parent’s felt that he was detailed, kind, and helped their worries and concerns to be at ease. We definitely recommend Sleuth to anyone trying to fix their home leaks!
Super impressed with Sleuth leak detection, specifically Kevin who was my field technician. He was very deliberate in his investigation and found my hard to find leaking pipe. Would give 6 stars if that was an option.
Excellent experience. Very transparent and professional service. Tyler M. Went above and beyond in providing great service and clarity throughout his inspection. Thank you!
Bobby and John were very professional and friendly. Found our leak right away. They did further testing to make sure there were no additional problems. Highly recommend Sleuth. Thanks!
Super helpful crew, they walked me through the problem and were very courteous and professional.
Jay was on time,efficient,very knowledgeable,very pleasant,neatAnd overall did an excellent job!
The field tech Phillip did a great job showing professionalism and exhibiting excellent customer service skills!Ever since Covid, good customer service and professionalism have gone down hill. Representatives of companies seem to no longer care about the customer experience and they do not seem to be knowledgeable about their company's products or services.Phillip was proactive about letting me know his time of arrival and he arrived on time. In addition, he took the time to listen, without interrupting, to what I had to share regarding the issue. Also, after completing the job, he was very thorough in his explanations of his findings and answered any questions I had. Lastly, he did it all with a positive attitude. Phillip represented Sleuth Leak Detection well and created the type of customer experience that seems to have been lost after Covid. I would recommend Sleuth and Phillip for you leak detection needs.
I had a great experience with Sleuth Leak Detection. Bobby, the technician, was very knowledgeable and professional. He was training someone during my visit, and both of them were able to answer all my questions thoroughly. They went above and beyond by showing me areas around the house that needed attention, even beyond the specific issue they were there to address. Highly recommend their services!
