The company was able to move my appointment up by two days-- a blessing when you have a main line water leak. Shawn called with an arrival time, he arrived on time, found the leak quickly and called to give me details. It was pleasant to work with Shawn.
'Water Intrusion Cause/Origin'I just had Jay Blizzard from Sleuth Leak Detection at my home and what an AMAZING experience! Jay was a wealth of knowledge, thorough, professional, and VERY patient in explaining the issues ensuring I understood!!I cannot recommend Jay and this company highly enough!! Best money I've spent in a long time!!
Matt came out promptly, and within a very short amount of time determined where our leak was originating from, and marked it out for the plumber to come and do the repair. He was very professional, and would highly recommend using Sleuth to find your water leaks.
Jay was very professional didn't take very long to find out where the leak was coming from went over at step by step come to find out it was from the irrigation system and not my pipes which saved me hundreds of dollars I would recommend sleuth first before having a plumber come out so they can detect where the problem is coming from Great company.
I don’t think I will ever use another leak detection company again, Bobby J. at Sleuth Leak Detection was excellent, very professional and knows what he is doing, pinpointed my underslab leak. He took his time, very professional and cleaned after completion. Thank you Bobby & his trainee Phillip, you guys made my nightmare so much easier to deal with, I cannot thank you enough for your quality of work and expertise!
Initial contact was with Eileen, who was very informative & professional on the phone Our tech was Jason, who kept us informed about his arrival time. Once he got here, he asked pertinent questions, explained everything in a way we could understand, and was very thorough in his sleuth skills, detection of the leak, opening a hole in the floor & clamping the leak until the plumber could get here. Very personable, friendly, & professional- and even tidy! Highly recommend, & fortunately there is minimal repair work for us, so positive outcome all around.
Bobby J. was very polite, efficient, punctual and professional. He helped me understand what he was doing and why as well as answered my questions and listened well. He was respectful of my property and cleaned area after work was completed. I appreciated his patience and communication throughout the process. Would recommend this service and this person!
**Update: I have changed my review stars from 2 to 5 stars because within 3 hours of writing this review I received a call from Sleuth Customer Service to discuss my comments. I have to commend any business who actually reads AND responds to reviews, as well as, responding to reviews in such an immediate manner. Thank you, Julie!They went back over the taped phone conversations and agreed there was miscommunication regarding fees and are working with us to do the right thing. We are waiting to receive our promised resolution needed to help with our insurance claim.No customer service... compassion. Only concerned about nickel and dime'ing for every little thing instead of taking care of customers and doing the right thing. They work for getting money from insurance companies and could care less about the people that are left in the turmoil.read more
I had water damage on my walls with no visible leak. I was able to get an appointment in less than 24hrs. The tech called as promised with the service window and arrived at that time. Kevin was thorough and very professional and identified water intrusion more substantial than what I had found with the culprit being a main drainage pipe behind the wall. He was also gracious enough to explain it to a few HOA Board members I had come over to see. Sleuth Leak Detection is the real deal! Thank you!
Located leak under slab by toilet quickly.Ryan Rumreich provided three options for us to consider.Helped make the right option for us to select.Used Sleuth ten years ago and would highly recommend Ryan and Sleuth for locating under the slab plumbing leaks.Also original office call made to schedule Ryan was a no-hassle call.
Bobby J and his assistant arrived on time and diagnosed where the water leak was coming from in a timely manner. They were very nice and professional. Will definitely recommend Sleuth and Bobby J to anyone in need of leak detection.
We had a mysterious potential leak above a patio ceiling- Jay showed up on time and was extremely kind , professional and KNOWLEDGEABLE. He was thoughtful of the problem and diagnosed slowly while running many tests while he was here. He diagnosed the leak and we can now repair it.Highly recommend Sleuth and their representatives!!
Jay was the most expert confident hard worker. Jay was the best most competent worker ever! He EVEN had a great attitude and was fit to do the labor! I’d hire this company again in a heartbeat and thx to Jay.He knows his stuff-what a sleuth.
Sleuth turned what initially felt like a disaster into a manageable situation. The technicians were friendly, professional and thorough. They quickly found the leak, made the repair and turned my water back on!
The technicians were on time and did a very good job of finding the leak. They pulled back the carpet and pad and broke through the concrete slab. Removed the dirt and patched the pipe so that we could use the water until a plumber arrived. The techs were very professional and were careful to not make a mess.
Ryan was so nice. Very informative and showed a sincere concern for the matter. Very professional from the call making the appt to the end when Ryan showed me the problem. Highly recommend this company if you have a leak.
After being in business for 50 years with proprietary services and products in specialty environments I have never met a more professional and knowledgeable individual for a task I had hired to be completed.Bud Walling
Matthew came out. And I will call him Inspector Booth! Very impressive. Within a few minutes he found our problem. What a professional all the way! We would not have any idea of our leak if it wasn’t for him. Way to go Matthew!! Many thanks for your excellent service.
Shawn Kincheloe was amazing! I’ve been fighting with a Watermain leak in my yard for three months. I’ve had two companies come out who couldn’t find it. He came out and within an hour found a 30 gallon an hour water leak. Thanks so much sleuth!!
Jay came within 3 hours of our call on a Saturday morning for leak detection. A slow leak created a lot of damage. He identified the source and clamped the leak. Fast and very professional service at a reasonable price. Thank you.
JAY was here on time with a friendly smile! He asked questions, listened to us and started checking out areas of concern. You couldn't see or hear the leak, but JAY quickly found microbacteria, and a moisture rating of 99.9% in the wallboard! Had to cut hole in sheetrock and there it was. A slow leak at a joint dripping every few seconds.JAY was Prompt, Professional, Experienced, Detail Oriented, Efficient and Explained our situation. We highly recommend JAY a 30+ year veteran from SLEUTH LEAK DETECTION.The Murrays
Bobby and his coworker were very professional, on time, and found our leak fast. Cost was exactly what I was told it would be and I think it was a fair price. Would definitely use them again and recommend the company to anyone.
Jay had a big challenge trying to find leak in my large shower. He was very thorough using all his experience to come up with a solution. I recommend Sleuth Leak Detection. February 16 update. My shower is dry today. Jay got it right. Due to cracked grout it absorbed water over time. He even recommended a good way to fix shower. I appreciate Jays 31 years of experience in leak detection. Thanks Jay.
OMG! KEVIN WAS HERE ON TIME AND WENT RIGHT TO WORK. 5 MINUTES LATER, HE LOCATED THE HUGE LEAK AND EXPLAINED EXACTLY WHAT WE NEEDED TO DO. HOPEFULLY, I WILL NEVER NEED HIM AGAIN BUT WOULD NOT HESITATE TO USE HIM FOR ANY SERVICE THAT HIS COMPANY PROVIDES. THANK YOU KEVIN!!!
I was familiar with Sleuth as a vendor resource but this was my first time as a customer and am so glad I referred business to them . Excellent service with a technician that answered all our questions and was the consummate professional.
Ryan was awesome! He showed up on time and went right to work locating a plumbing leak that was below our concrete slab. Such a relief getting this handled with minimal water damage. Thanks Ryan and Sleuth Leak Detection!!!
My upstairs neighbor had Sleuth Inc come out to inspect a leak in their shower that had come through my ceiling. Jay came down to my condo to see if there were anymore leaks after the neighbor had their issue fixed. He was kind and courteous. He then explained and showed me exactly what was happening. I give Jay a 10 and would definitely use Sleuth in the future. He went up and beyond what I had expected. I am grateful the neighbor had Sleuth come out for the inspection.
Jay was fantastic!! He obviously knows his stuff, and taught me quite a bit, which I appreciate! Very knowledgeable, friendly and professional. He found the leak and gave us super helpful suggestions for our next steps. Would definitely recommend. Thank you!
Jay was great! He provided us so much information about our house that we did not know about. Very professional, and gave us a very detailed analysis of how much water was really coming into our house and exactly how it happens. Would definitely recommend!
Shawn was here even earlier than expected. Very friendly and professional. Found the location of our leak under the slab quickly. Marked it off and contacted the plumbing company to let them know the job had been completed while still on site. Highly recommend Sleuth.
Called plumbing company that then referred me to Sleuth. They gave me a quick estimate on time they would arrive and showed up on the early side of that window. Matthew Booth was friendly, prompt, and efficient. He located the problem areas and marked them off for the plumbing company to be able to now come and fix the issues. I also ended up calling the insurance company while he was here & he said they worked with them frequently. He told the lady the type of inspection & report they typically request and that was different than the basic leak detection I had currently hired him to preform.... He asked if she would need him to do the other report Because he didn’t want me to be double billed for it. She stated the basic that he was performing would be fine. And a more detailed report would not be required. He did a wonderful job assessing the issues and gave me the information I would need to move forward with repairs.Photo shows areas marked for repairs for plumbers.Thanks so much Sleuthread more
Matthew the tech that came out was great, worked fast and was very polite to myself and my tenants, he not only worked well but even explained what exactly he was doing to which I was fascinated with since I love gaining knowledge given I manage properties and like to stay aware of issues that can happen. In this specific case Matthew found a leak in adjoining townhouses. Thank you very much for your work.
Bobby and his helper showed up on time, got to work looking for the leaks. After a thorough investigation they located the leak just outside the house. We then confirmed that the leak was actually there. I was happy with the results.
We proudly serve all of Florida including Tampa-St. Petersburg, Sarasota-Bradenton, North Port-Port Charlotte, Cape Coral-Fort Myers, Bonita Springs, Naples, Sebring, Lakeland, Kissimmee, Orlando, Deltona, Winter Haven, Ocala, Gainesville, Jacksonville, Palm Coast-Daytona-Port Orange, Palm Bay-Cocoa-Melbourne, Port St. Lucie, Miami.
Sleuth Leak Detection, Inc.
3988 Manatee Ave E,
Bradenton, FL 34208